Analysis of Hotspot Network Quality Using the Quality of Service (QoS) Method to Support Teaching and Learning Activities at State Vocational High School 1 Gebang

Abstract

A hotspot is a wireless network that provides internet access to users via Wi-Fi devices. The quality of a hotspot network is crucial in supporting various activities, including teaching and learning. To evaluate network performance, the Quality of Service (QoS) method is used as a standard approach to measure key network parameters such as throughput, packet loss, delay, and jitter. This study aims to analyze the quality of the hotspot network at SMK Negeri 1 Gebang using the QoS method. The results show that throughput values fall into the "Poor" to "Very Poor" categories during peak traffic hours (12:00-15:00), ranging from 150 to 318 kbps, indicating a need for network optimization. On the other hand, packet loss was recorded at 0%, placing it in the "Excellent" category. Delay values ranged from 10.12 ms to 30.01 ms, reflecting good network responsiveness within the "Excellent" category. Meanwhile, jitter values were in the "Good" category, despite slight fluctuations during busy hours. Overall, although the network performs well in terms of packet loss, delay, and jitter, improving throughput quality is essential to ensure a stable and high-quality connection, especially during peak traffic hours. These findings provide a foundation for developing network optimization strategies to better support educational activities.